Question 1

How fast do you reply to contact requests?

Accepted Answer

We usually reply within 2 hours on weekdays (Monday to Friday, 10AM-6PM IST). Weekend emails may take up to 24 hours.

Question 2

Do you offer phone support?

Accepted Answer

Yes, we offer phone support for PVC card orders and bulk inquiries. For all other questions, please email hello@idcardtools.com for the fastest response.

Question 3

Can I visit the idcardtools office?

Accepted Answer

Yes, by appointment only. Our office is located in Indiranagar, Bangalore. Email hello@idcardtools.com to schedule a visit.

Question 4

How do I place a bulk PVC card order?

Accepted Answer

Email us at hello@idcardtools.com with your quantity requirement (minimum 10 cards) and we'll send you a custom quote within 24 hours. Special pricing applies for orders of 100+ cards.

Question 5

Do you offer partnerships or white-label services?

Accepted Answer

Yes. We partner with cyber cafés, CSC centers, and businesses across India. Email sales@idcardtools.com with details about your business and we'll get back to you within 24 hours.

Question 6

What information should I include in my message?

Accepted Answer

Include your name, the specific tool or service you're asking about, and as much context as possible. If it's a bulk order, include quantity, timeline, and location.

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