Legal — Terms of Service
Chapter L.02 — The Rules

Terms,
without the tricks.

By using idcardtools, you agree to these terms. They're written to be fair — to you, to us, and to every other user on the platform.

Free to use
All digital tools are free, forever. Only PVC card orders are paid.
You own your files
We claim no rights over anything you upload or create.
No abuse
Don't use our tools for illegal or malicious purposes.
Refund policy
Full refunds within 24 hours if we haven't printed your card yet.
Plain English Summary

Use our tools responsibly. Don't upload anything illegal. You own your files, we own our code. We're not liable if something goes wrong. Disputes are resolved under Indian law. That's it — full details below.

01

Acceptance of Terms

By accessing or using idcardtools.com ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

You must be at least 13 years old to use idcardtools. If you are under 18, you confirm that you have permission from a parent or legal guardian.

02

The Service

idcardtools provides browser-based document processing tools (PDF merge, split, compress, convert, OCR, AI summarization) and a paid PVC card printing and delivery service for E-Aadhaar and other ID cards.

Digital tools are free of charge and always will be. The PVC card service is a paid service with pricing listed on the respective product pages.

The Service is provided "as is" and "as available". We may add, modify, or discontinue features at any time without prior notice.
03

Your Account

You don't need an account to use most tools. If you choose to create one:

  • 01
    Keep it secure
    You are responsible for maintaining the confidentiality of your password.
  • 02
    Be accurate
    Provide truthful information. Fake accounts will be terminated.
  • 03
    One person, one account
    Don't share credentials or create accounts for bots.
  • 04
    Notify us
    If you suspect unauthorized access, email us immediately.
04

Acceptable Use

You agree not to use idcardtools to:

  • 01
    Process illegal content
    Anything that violates Indian law, including CSAM, pirated material, or forged documents.
  • 02
    Forge identity documents
    Our tools process your own legitimate documents. Fraudulent reproduction is strictly prohibited.
  • 03
    Abuse the infrastructure
    No DDoS attempts, scraping at scale, or using the Service to attack third parties.
  • 04
    Reverse-engineer
    No decompiling, disassembling, or attempting to extract source code.
  • 05
    Resell the service
    You may not rebrand, resell, or white-label idcardtools without written permission.

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice.

05

Payments & Refunds

PVC card orders are processed through Razorpay and Stripe. Prices are in Indian Rupees (INR) and include GST where applicable.

  • 01
    Refunds
    Full refund if you cancel before printing begins (usually within 2 hours of order). No refunds after dispatch.
  • 02
    Failed delivery
    If your card is lost in transit, we re-print and re-ship at no extra cost.
  • 03
    Bulk orders
    Custom pricing applies. Payment terms are agreed separately in writing.
  • 04
    Chargebacks
    Please contact us before initiating a chargeback. We resolve 99% of issues within 24 hours.
06

Intellectual Property

The idcardtools name, logo, code, design system, and content are owned by idcardtools and protected by Indian and international copyright law.

Your files remain yours. We claim absolutely no rights, license, or ownership over anything you upload or produce using our tools. Once your file is deleted (within 2 hours), it is gone forever.

Any feedback, feature requests, or suggestions you send us become our property — but only because we need the freedom to implement them without future claims. We'll always credit you publicly if you want.
07

Limitation of Liability

To the maximum extent permitted by law, idcardtools is provided "as is" without warranties of any kind — express or implied.

We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including (but not limited to) data loss, business interruption, or loss of profits.

Our total liability to you, for any claim related to the Service, will not exceed the amount you paid us in the 6 months preceding the claim — or ₹5,000, whichever is greater.

08

Termination

You can stop using idcardtools at any time. You can delete your account from the settings page — all your data will be purged within 7 days.

We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service entirely. We'll always try to give you reasonable notice.

09

Changes to These Terms

We may update these Terms from time to time. When we make material changes, we'll notify you by email (if you have an account) and post a prominent notice on the website at least 14 days before the changes take effect.

Continuing to use the Service after changes take effect constitutes acceptance of the updated Terms.

10

Governing Law

These Terms are governed by the laws of India. Any dispute arising from your use of idcardtools will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

Before pursuing legal action, we ask that you contact us first at legal@idcardtools.com. We resolve almost every dispute within 7 business days.

Legal Contact
Have a legal question?

Reach out to our legal team for questions about these Terms, copyright issues, or formal notices.

Indiranagar, Bangalore 560038, Karnataka, India
Effective · October 15, 2025