Legal — Privacy Policy
Chapter L.01 — Your Privacy

Privacy,
in plain English.

We wrote this policy to be read, not skimmed. No legal jargon, no hidden clauses. Just the facts about how we handle your data.

2-hour deletion
Every file you upload is permanently deleted within 2 hours.
End-to-end encryption
TLS 1.3 in transit, AES-256 at rest.
Zero tracking
No ads, no third-party analytics, no data sold.
You own your data
Always. We claim no rights over your files.
01

Overview

idcardtools ("we", "our", "us") is a free, browser-based document toolkit based in Bangalore, India. We provide PDF tools, ID card printing, and AI-powered document processing.

This policy explains what data we collect, why we collect it, how long we keep it, and what rights you have. It applies to everyone who visits idcardtools.com.

The short version: we don't sell your data, we don't run ads, and we delete your files within 2 hours.

02

What we collect

We collect the bare minimum needed to run our service:

  • 01
    Files you upload
    Only for tools that require server processing (OCR, AI Summarizer, PVC card printing). Browser-based tools never upload anything.
  • 02
    Account information
    If you sign up, we store your name and email. Passwords are hashed with bcrypt.
  • 03
    Order information
    For PVC card orders: shipping address, phone number, and payment confirmation (no card details).
  • 04
    Basic usage logs
    IP address, browser type, and error logs — used only to prevent abuse and fix bugs. Deleted after 30 days.

We do not collect: browsing history, device fingerprints, location beyond city-level, or any data from your files.

03

How we use it

Your data is used for exactly four purposes:

  • 01
    To deliver the service
    Process your files, print your cards, and ship your orders.
  • 02
    To communicate
    Order updates, security alerts, and (rarely) product announcements — with a one-click unsubscribe.
  • 03
    To keep the platform safe
    Detect abuse, prevent spam, and protect our infrastructure.
  • 04
    To improve the product
    Anonymized, aggregated statistics only. Never tied to your identity.
04

Storage & deletion

Every file you upload to idcardtools is automatically and permanently deleted within 2 hours of processing. This is not a marketing promise — it's enforced by an automated cron job that runs every 15 minutes.

Account data (name, email, hashed password) is retained as long as your account is active. You can delete your account at any time from the settings page, and all associated data is purged within 7 days.

Browser-based tools (Merge, Split, Compress, Rotate, JPG to PDF) never send your files to our servers. Everything happens locally in your browser.
05

Sharing your data

We share data with exactly three types of third parties — all vetted, all necessary to run the service:

  • 01
    Payment processors
    Razorpay and Stripe handle payments. We never see your card details.
  • 02
    Cloud infrastructure
    AWS Mumbai region for file processing. Files are encrypted at rest.
  • 03
    Shipping partners
    Delhivery and India Post receive only your name, address, and phone for card delivery.

We do not sell your data. We do not share your data with advertisers, data brokers, or any government agency unless legally compelled.

06

Cookies

We use only the cookies required to keep you logged in and to protect against CSRF attacks. No tracking cookies. No third-party pixels. No advertising IDs.

If you disable cookies in your browser, you can still use every tool on this site — you just won't be able to stay logged in.

07

Your rights

Under Indian data protection law, you have the right to:

  • 01
    Access
    Request a copy of all data we hold about you.
  • 02
    Correct
    Fix any incorrect information in your account.
  • 03
    Delete
    Delete your account and all associated data at any time.
  • 04
    Export
    Download your order history and account data as JSON or CSV.
  • 05
    Object
    Opt out of any non-essential communication.

To exercise any of these rights, email us at privacy@idcardtools.com. We respond within 7 business days.

08

Contact

Questions about this policy? Reach out to our Data Protection Officer:

Data Protection Officer
idcardtools — Legal Team
Indiranagar, Bangalore 560038
Karnataka, India
Last Updated · October 15, 2025