Privacy,
in plain English.
We wrote this policy to be read, not skimmed. No legal jargon, no hidden clauses. Just the facts about how we handle your data.
Overview
idcardtools ("we", "our", "us") is a free, browser-based document toolkit based in Bangalore, India. We provide PDF tools, ID card printing, and AI-powered document processing.
This policy explains what data we collect, why we collect it, how long we keep it, and what rights you have. It applies to everyone who visits idcardtools.com.
The short version: we don't sell your data, we don't run ads, and we delete your files within 2 hours.
What we collect
We collect the bare minimum needed to run our service:
- 01Files you uploadOnly for tools that require server processing (OCR, AI Summarizer, PVC card printing). Browser-based tools never upload anything.
- 02Account informationIf you sign up, we store your name and email. Passwords are hashed with bcrypt.
- 03Order informationFor PVC card orders: shipping address, phone number, and payment confirmation (no card details).
- 04Basic usage logsIP address, browser type, and error logs — used only to prevent abuse and fix bugs. Deleted after 30 days.
We do not collect: browsing history, device fingerprints, location beyond city-level, or any data from your files.
How we use it
Your data is used for exactly four purposes:
- 01To deliver the serviceProcess your files, print your cards, and ship your orders.
- 02To communicateOrder updates, security alerts, and (rarely) product announcements — with a one-click unsubscribe.
- 03To keep the platform safeDetect abuse, prevent spam, and protect our infrastructure.
- 04To improve the productAnonymized, aggregated statistics only. Never tied to your identity.
Storage & deletion
Every file you upload to idcardtools is automatically and permanently deleted within 2 hours of processing. This is not a marketing promise — it's enforced by an automated cron job that runs every 15 minutes.
Account data (name, email, hashed password) is retained as long as your account is active. You can delete your account at any time from the settings page, and all associated data is purged within 7 days.
Your rights
Under Indian data protection law, you have the right to:
- 01AccessRequest a copy of all data we hold about you.
- 02CorrectFix any incorrect information in your account.
- 03DeleteDelete your account and all associated data at any time.
- 04ExportDownload your order history and account data as JSON or CSV.
- 05ObjectOpt out of any non-essential communication.
To exercise any of these rights, email us at privacy@idcardtools.com. We respond within 7 business days.
Contact
Questions about this policy? Reach out to our Data Protection Officer: